Habesha Bet Privacy Policy

Who We Are

Habesha Bet provides online betting and gaming services for eligible adult users in Ethiopia, subject to availability, applicable Ethiopian laws and regulations, operator terms, licensing conditions, and regional restrictions. Information about the business and service can be found on About Us. Users should also review the current License & Regulation information and, where appropriate, check the latest information published by the competent authority.

Information We Collect

“Personal data” means information that identifies you or can reasonably be connected with you. “Processing” includes collecting, checking, using, storing, sharing, updating, or deleting that information. Depending on how you use Habesha Bet, we may process:

• Account data: name, phone number, email address, date of birth, username, account-holder information, and password-related security records. Passwords should be protected through appropriate technical methods rather than stored in readable form.
• Identity and verification data: identification documents, age checks, KYC requirements, customer due diligence results, fraud-prevention information, and records used to confirm eligibility.
• Transaction data: deposits, withdrawals, payment authorizations, payment method references, balances, transaction limits, processing status, bonus activity, and records of transactions. Complete card or wallet credentials should only be handled where required through authorized service channels.
• Betting and gaming data: selections, stakes, odds, results, winnings, sports and live betting activity, Keno entries, game sessions, bonus use, and account adjustments.
• Technical data: IP address, approximate location derived from technical signals, device type, browser, operating system, app version, cookies, login records, and security log files.
• Communication data: support requests, complaints, emails, calls, chat records, submitted documents, and the outcome of the complaint-handling procedure.
• Responsible gaming data: deposit or betting limits, self-exclusion requests, risk indicators, account restrictions, and related support interactions.

We aim to collect only information reasonably needed for lawful, operational, security, responsible betting, and regulatory purposes. Users should not send unnecessary sensitive information through chat, email, or other support channels.

How We Use Personal Data

Habesha Bet personal data may be used to:

• create, maintain, and close betting accounts;
• confirm identity, age, eligibility requirements, and KYC information;
• provide secure login, recover account access, and protect accounts from unauthorized use;
• authorize deposits, process withdrawal requests, maintain balances, and investigate disputed payments;
• accept and settle bets, calculate winnings, and administer bonuses and promotions under their published rules;
• identify multiple accounts, payment abuse, bonus abuse, suspicious betting patterns, fraud, or attempted circumvention of limits;
• operate and improve the website, app, games, navigation, performance, and customer support;
• send essential notices about security, transactions, policy changes, verification, or account restrictions;
• send marketing where permitted, with consent where required and an available method to opt out;
• meet applicable accounting, tax, anti-money-laundering, licensing, record-keeping, and other compliance requirements; and
• apply responsible betting measures, including deposit limits, self-exclusion, and risk-based reviews.

For example, identity and transaction records may be compared when a withdrawal is requested. Betting history and device information may also be reviewed when activity appears inconsistent with normal account use. Such checks support payment security and platform integrity; they do not remove the user’s right to ask for an explanation through an official support channel.

Lawful Reasons for Processing

Information may be processed where it is necessary to provide requested services or perform the agreement with an account holder; comply with applicable legal or regulatory duties; protect users, Habesha Bet, or other parties; prevent fraud and secure the platform; establish or resolve claims and disputes; or pursue legitimate operational interests that do not improperly override user rights. Where applicable rules require consent—for example, for certain marketing or optional tracking—we will rely on consent and provide a way to withdraw it.

The precise lawful reason may depend on the data, service, and current regulatory framework. This policy does not claim approval by a public authority or replace rights provided under applicable Ethiopian laws and regulations.

Cookies and Similar Technologies

Cookies are small files placed on a browser or device. Habesha Bet may use cookies and similar technologies to maintain sessions, keep users logged in, prevent account misuse, remember preferences, measure traffic, diagnose errors, improve page performance, and support marketing measurement where allowed. Some cookies are necessary for core functions; others may depend on user choices. Details and available controls are explained in the Cookie Policy.

Sharing Personal Data

Habesha Bet does not sell personal data as a product. Information may, however, be shared when necessary with payment processors, identity verification and KYC providers, hosting or cloud infrastructure providers, analytics and security services, customer support tools, auditors, legal or professional advisers, and other contracted service providers.

Information may also be disclosed to a competent authority, regulator, law enforcement body, or court where required by law or a valid official request. Third-party access should be limited to the relevant purpose and governed by confidentiality, security, and data protection requirements. Service providers are not authorized to use Habesha Bet player information for unrelated purposes.

International Data Transfers

Some technology or support providers may process information outside Ethiopia. Where this occurs, transfers should follow applicable legal requirements and use suitable contractual, organizational, or technical safeguards. The location and safeguards may vary by provider; Habesha Bet does not state that data is transferred to a particular country unless that information has been confirmed.

Storage and Retention

Betting account data is kept only for as long as reasonably necessary for account operation, payment reconciliation, legal and financial records, fraud prevention, dispute resolution, responsible gaming controls, and regulatory requirements. Retention periods can differ by record type. Closing an account does not always result in immediate deletion where Habesha Bet must retain transaction, KYC, self-exclusion, security, or complaint records. Information that is no longer required should be securely deleted or anonymized in accordance with internal procedures.

Habesha Bet Account Security

We use reasonable technical and organizational measures designed to protect personal data. These may include encryption where appropriate, role-based access controls, secure login systems, monitoring, fraud detection, staff confidentiality duties, backups, incident procedures, and reviews of unusual account activity. No website, app, or transmission method can be guaranteed to be completely secure.

Users should access the official domain directly, check the address before entering credentials, use a unique password, keep verification codes private, and sign out on shared devices. If the Habesha Bet login behaves unexpectedly or an unknown transaction appears, stop entering information and contact support through an authorized service channel.

Your Data Protection Rights

Subject to applicable law, you may have the right to request access to your personal data, correct inaccurate details, request deletion or restriction, object to certain processing, withdraw consent, or ask how your information is being used and shared. Identity verification may be required before a request is completed to prevent disclosure to the wrong person.

Some requests may be limited where records must be retained for legal, financial, security, anti-fraud, responsible gaming, or regulatory reasons. To make a privacy request, use Contact Us and provide enough account information to identify the relevant record without sending unnecessary documents.

Age Restrictions and Children’s Data

Habesha Bet services are intended only for users who meet the applicable adult age and other eligibility requirements. We do not knowingly offer betting services to underage users. Age and identity checks may be performed during registration, account review, or withdrawal. If a parent, guardian, or user believes that information belonging to an underage person has been submitted, they should contact support promptly. See the Age Restriction Policy.

Responsible Gaming and Account Restrictions

Habesha Bet may process betting frequency, deposits, losses, requested limits, self-exclusion instructions, risk indicators, and account restrictions to support responsible betting measures. These records can be necessary to apply a user’s choices consistently, identify potentially harmful patterns, and meet compliance requirements. Further information is available under Responsible Gaming.

Terms, Bonuses, and Payments

This Privacy Policy works together with the Terms and Conditions, bonus rules, payment checks, eligibility requirements, and anti-fraud controls. Before registering or depositing, users should review identity requirements, transaction limits, disclosed fees, processing times, withdrawal procedures, and bonus conditions. Availability may depend on eligibility and local requirements.

A recommended privacy-conscious process is:

1. Step 1: Confirm the official domain, operator identification, current regulatory status, age restriction, and applicable terms.
2. Step 2: Register using accurate account-holder information and provide only the data requested for account operation or verification.
3. Step 3: Before depositing or claiming a bonus, read the limits, payment conditions, verification requirements, and withdrawal rules.
4. Step 4: Keep transaction records and use official support channels for account, payment, or privacy concerns.

In a typical mobile or app scenario, users should also verify the source before downloading software, review requested permissions, keep the device updated, and avoid unofficial APK files or agents requesting passwords or one-time codes.

Updates to This Policy

Habesha Bet may update this Privacy Policy when services, technology, security practices, legal requirements, or processing activities change. Material updates may be communicated through the website, account interface, or another appropriate official communication channel. Users should review this page periodically to understand the current Habesha Bet data protection practices.