Self-Exclusion Guide for Habesha Bet Users in Ethiopia

Habesha Bet self-exclusion is an account protection tool for adults who want to stop or limit access to betting services. You may choose it when betting no longer feels enjoyable, controlled, safe or affordable. It can help you take a break from betting for a selected period or request a longer-term restriction on your account.

18+ only. Betting involves financial risk and should never be used as a way to solve money problems, repay debt or manage everyday expenses. If betting feels hard to control, restricting your betting account can be a responsible next step.

What Is Self-Exclusion?

Self-exclusion is a formal request asking Habesha Bet to block or restrict your account from betting activity for a chosen period or, where available, permanently. Once the restriction is applied, you should not be able to use your account normally to place bets or make deposits.

Self-exclusion is different from simply:

• logging out of your account;
• deleting the mobile app;
• taking an informal break without restricting the account;
• setting a deposit limit, time limit or other betting account limits.

A Habesha Bet account restriction is a stronger gambling control tool because it is intended to prevent normal account access for betting during the selected exclusion period. For more information about available protection measures, visit Responsible Gaming.

When Should You Consider Self-Exclusion?

Self-exclusion may be worth considering if betting is causing stress, financial pressure or problems in your daily life. There is no need to wait for a situation to become severe before you take a break from betting.

You may want to consider temporary self-exclusion or permanent self-exclusion if you notice that you are:

• betting with money needed for bills, rent, transport or food;
• trying to win back losses by placing more bets;
• hiding betting activity from family members or friends;
• feeling stress, guilt, anger or regret after betting;
• trying to stop but returning to betting repeatedly;
• using borrowed money to place bets;
• betting during work, study or important family time;
• feeling that betting is no longer entertainment.

Taking action can be a positive step. You can choose to restrict your betting account even if you are unsure whether you need a short break or a longer restriction.

Temporary vs Permanent Self-Exclusion

Temporary self-exclusion

Temporary self-exclusion restricts account access for a fixed period. It may be suitable if you want a cooling-off break or a longer responsible gaming pause without requesting permanent account closure. Available periods may vary. The exact processing time and available exclusion periods should be confirmed by Habesha Bet support.

Permanent self-exclusion

Permanent self-exclusion means asking Habesha Bet to close or block betting access indefinitely or permanently, subject to internal policy and applicable compliance requirements. This option is intended for users who do not want future access to betting services.

Permanent self-exclusion may not be reversible, or any future access request may require a strict review. It should not be selected as a way to pause an account briefly or to access future offers.

How to Request Self-Exclusion

1. Log in to your Habesha Bet account if you still have access.
2. Open your account settings, the responsible gaming area or the support section.
3. Choose “Self-Exclusion” or “Account Restriction.” If this option is not visible, contact support.
4. Select the restriction you want, such as temporary or permanent self-exclusion.
5. Read the information provided and confirm your request.
6. Wait for confirmation from Habesha Bet that the request has been received and processed.
7. Do not create another account or use another person’s account to bypass the restriction.

If you cannot access your account, contact Habesha Bet through the official channels on the Contact Us page. Support can explain the available steps and may ask questions to protect your account and confirm your request.

What Information May Be Needed?

To process a self-exclusion request securely, support may ask for information such as:

• your full name;
• your registered phone number or email address;
• your account ID, if available;
• your date of birth or other identity confirmation;
• the exclusion period you are requesting;
• confirmation that you understand the effect of the restriction.

Support may request identity confirmation to protect the account and prevent another person from making changes without permission. Personal information should be handled in line with the Privacy Policy.

What Happens After Self-Exclusion Is Applied?

After a self-exclusion request is applied, the account should be restricted from normal betting activity. Depending on the applicable account settings and policy, this may include the following:

• you should not be able to place bets;
• deposits should be blocked;
• access to betting features through the website and app should be restricted;
• promotional offers and bonus messages should stop where technically and legally possible;
• active bonuses may be cancelled according to the Terms and Conditions;
• support may remain available for account closure, verification, balance or document-related questions.

If there is an eligible remaining account balance, withdrawal requests are handled under account verification, payment method rules and applicable terms. Self-exclusion does not guarantee immediate withdrawals or access to all funds. Contact support if you need help understanding your account balance or withdrawal status.

Can Self-Exclusion Be Cancelled Early?

Self-exclusion is designed to protect users who want to stop or limit betting access. For this reason, early cancellation may not be available.

If cancellation is allowed under Habesha Bet policy, it should involve a support review, identity confirmation and, where applicable, a cooling-off period before any future access is considered. Do not expect an account to be quickly reactivated during an active exclusion period. The exact rules should be confirmed by Habesha Bet support.

Account Access, Login and App Restrictions

During self-exclusion, normal betting features should be restricted across Habesha Bet services. This can include website login-based betting, the Habesha Bet app, betting pages, live betting, games and keno sections.

Restrictions are intended to prevent betting activity, including access to features such as Habesha Bet live and Habesha Bet games. Do not attempt to bypass an account restriction by opening another account, using someone else’s details or finding alternative access methods.

Other Responsible Gaming Tools

Self-exclusion is not the only option. If you want more control without fully closing betting access, available gambling control tools may include:

• deposit limits;
• loss limits;
• session reminders and reality checks;
• short time-outs;
• marketing opt-out options;
• full account closure.

These tools may help you set clearer boundaries, but they are not a replacement for self-exclusion if betting feels difficult to control. Read more about responsible gaming in Ethiopia on the Responsible Gaming page. Habesha Bet services are for adults only; see the Age Restriction Policy for further information.

Legal and Regional Notes for Ethiopia

This page provides general information and is not legal advice. The availability of betting services, account tools and restrictions may depend on Ethiopian law, licensing status, regional access rules, operator policy and payment-channel limitations.

For additional information, see Legal Status in Ethiopia, License & Regulation, State / Regional Restrictions and the Disclaimer. Policies and available account controls may change, so support can confirm the rules that apply to your account.

Support and Urgent Help

If you feel unable to control your gambling behaviour, stop using betting services and speak to someone you trust or a qualified support organisation. You do not need to manage the situation alone.

If you believe you may harm yourself or someone else, seek urgent local emergency help immediately.

For account restriction requests and account-specific support, use the official Contact Us page. To learn how this information is prepared and reviewed, visit Authors and Review Methodology.

Frequently Asked Questions

What is self-exclusion on Habesha Bet?

Self-exclusion is a request to block or restrict your Habesha Bet account from betting activity for a selected period or permanently, where available.

How do I request temporary self-exclusion?

Use the responsible gaming, account settings or support area in your account. If you cannot find the tool or cannot log in, contact Habesha Bet support through the official Contact Us page.

Can I permanently block my Habesha Bet account?

You can ask for permanent self-exclusion or account closure. Whether this is available and how it is applied depends on Habesha Bet policy and applicable requirements.

Can I cancel self-exclusion early?

Early cancellation may not be available because self-exclusion is a protection tool. If policy allows a review, it may require identity confirmation and a cooling-off period.

What happens to my balance after self-exclusion?

Eligible balance withdrawals are subject to verification, payment method rules and applicable terms. Contact support for help with a specific account balance or withdrawal request.

Will I still receive bonus offers?

Promotional offers and bonus messages should stop where technically and legally possible. Active bonuses may be cancelled under the Terms and Conditions.

Who can I contact if I need help?

Contact Habesha Bet through the official Contact Us page for account assistance. If betting is affecting your wellbeing, consider speaking with someone you trust or a qualified support organisation.